David Jenness


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Session Details

RPA, AI, Oh My! What You Need to Know about Emerging Technologies
11.45am - 12.30pm
Presidents Room

Technology has had such a profound impact on our lives that each new innovation is touted as the next revolution. However, the true test is whether emerging technologies will help achieve business imperatives.  In this session, we’ll look at Robotic Process Automation, Artificial Intelligence and Blockchain and analyse real use cases for Information Management and separate the real from the fictional.

Benefits of attending: 

  • What is Robotic Process Automation and how it’s being used today to streamline processes
  • The real uses cases for Artificial Intelligence infused into content management and automation
  • What is Blockchain and how might it change supply chain management forever

 Questions for discussion

  • How does RPA and Capture work together? 
  • What are the benefits of Artificial Intelligence combined with Content Services? 
  • How do I get started with an RPA project?
  • Do I need to hire a data scientist if I want to use AI? 
  • Is Blockchain real or just a theory? Who is using it and how? 
  • How do these emerging technologies work with the existing ones we have now?

 Fireside Chat with The Schwarz Group
Interview by David Jenness, Content Services Evangelist, IBM 

Based in Neckarsulm, Germany, The Schwarz Group is one of the top 3 privately-held European companies. Schwarz IT KG is the IT Company behind one of Europe's largest supermarket companies. This fast-growing company is using the IBM Digital Business Automation platform for capture, content services, workflow and has recently been thinking about deploying Digital Agents. Andreas Schonebeck, Schwarz’s ECM Consultant, is driving modernization and automation across the organization and will share his vision for how to prioritize and deploy applications across the enterprise. 

Benefits of attending: 

  • How a customer-focused organization uses automation to engage with customers
  • The lessons learned from moving content services to containerization
  • How an organization prioritises application developments across the enterprise


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